ux88 Privacy Policy: How We Handle Your Information
ux88 collects and uses your personal information only to operate your account, process wallet transactions through Rocket, Upay or Bank Transfer, and keep your activity secure. Access to this platform and the rights described here depend on your local law and eligible regions.
Account data protection
Wallet transaction records
Cookie and device activity
Your right to review and correct
POLICY POSTURE
What This Privacy Policy Covers
When you open an account with ux88, we collect the details you submit during registration — name, contact information and any identity documents requested during account verification. We also record transaction data tied to payment methods such as Rocket, Upay and Bank Transfer, since these are the rails your account wallet runs on. Every deposit and withdrawal event is logged against your account for security and dispute resolution purposes. Beyond transaction records, we collect device identifiers, browser session data and IP addresses to detect irregular access patterns and maintain account continuity across your phone and desktop. Cookies and similar tracking tools are active on the site; you can adjust cookie preferences through your browser settings, though some features depend on session cookies to function. We do not sell your personal data to third parties for marketing purposes. Where we share data with service providers — such as payment processors or account verification partners — those arrangements are governed by data handling agreements that restrict how your information is used. Any sharing happens only to the extent needed to run your account and fulfil the service. Your use of this platform and the protections described in this policy are subject to your local law and the eligible regions where ux88 operates.
Rocket
Transaction records for Rocket wallet payments are stored in your account history and used only for verification and support queries.
Upay
Upay transfer data is processed to confirm deposits and withdrawals; this data is not shared beyond what is needed to complete the transaction.
Bank Transfer
Bank Transfer activity is logged with timestamps and reference numbers to support dispute resolution and account reconciliation.
Account Verification
Identity documents submitted during account verification are held securely and accessed only when account actions require it.
SCOPE AND LIMITS
Where This Policy Applies
This policy covers information collected through the ux88 website and your registered account. It does not extend to third-party services linked from our pages, and it applies only where access is permitted under your local law and in eligible regions. Understanding the boundaries helps you know exactly what ux88 is responsible for and what falls outside our control.
Account Access
All data collected when you log in, update your profile or verify your identity falls inside this policy. Account-level records — session history, device IDs and login timestamps — are held and managed by ux88 directly.
Wallet Transactions
Deposit and withdrawal data processed through Rocket, Upay and Bank Transfer is covered here. Payment processors receive only the transaction detail needed to complete the transfer and are bound by their own data agreements.
Site Content and Browsing
Browsing behaviour on ux88 pages — which sections you visit, how long you stay, device type — is collected through cookies and server logs. This data is used for site performance and security monitoring, not sold or profiled externally.
Third-Party Services
Links to external sites, game studios or payment gateways fall outside this policy once you leave ux88. We recommend reading the privacy terms of any third-party service you access through our platform.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
Your account gives you practical control over the data ux88 holds. Reviewing what we have, correcting errors and raising questions are all steps you can start from the account area or by contacting support directly. The rights described here are subject to your local law and the eligible regions where this platform is available. If a right cannot be fulfilled due to a legal or operational constraint, we will tell you why. We do not make it difficult to exercise these options — the account page and support route are both accessible from any device you use to reach ux88, whether that is a mobile browser or desktop session.
Review Your Records
Log into your account and open the profile or transaction history section to see the personal and payment data held against your account, including Rocket, Upay and Bank Transfer activity.
Correct Account Details
If your registered name, contact number or email address is incorrect, use the account settings fields to submit a correction. For identity document updates, contact support with the relevant details.
Raise a Data Question
If you want to know specifically why a piece of data was collected or how long it is retained, send your question through the support route on the site. We will respond with what we can confirm.
Request Account Support
For anything beyond self-service — including data deletion requests where permitted by local law — reach the support team through the published contact route. Requests are handled in the order received.
REACH OUR TEAM
Contact Routes for Privacy Questions
If this policy raises a question about your data or you need help completing an account action, the routes below are how you reach us. We do not invent contact hours or response windows — use the channel that works for your device and situation.
Live Chat
Open the live chat widget on any page of ux88. It connects you directly to the support team for account and data questions. Available from mobile browser or desktop without downloading anything.
Email Support
Send a detailed written question to the support email published on the contact page of ux88. Useful for data requests or account correction queries where you need a written record of the response.
Help Centre
The help section on ux88 covers common account, wallet and data queries with step-by-step notes. Check there first — your question may already be answered with instructions specific to your account type.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We keep your data only as long as it is needed to operate your account, meet any applicable legal obligations and resolve disputes. When retention is no longer required and local law permits, records are deleted or anonymised. Cookie settings on ux88 can be reviewed through your browser, and session cookies are cleared when you close the browser tab.
Account Security
Login sessions are protected through standard authentication checks. If we detect unusual access from a new device or location, your account may require additional verification before access continues. Check your account settings to review active sessions.
Cookie Management
Cookies on ux88 track session state, page performance and account continuity across mobile and desktop. Adjust cookie preferences in your browser settings. Disabling all cookies may affect how some account pages load.
Data Retention
Transaction records — including Rocket, Upay and Bank Transfer logs — are held for as long as your account is active and as required by applicable rules. You can ask the support team what specific records are held and for how long.
Policy Updates
When this policy changes in a material way, we will update the page at ux88/privacy-policy/ and note the revision. Continued use of your account after a change means you have seen the updated terms.
PRIVACY FAQ
Frequently Asked Questions About Your Privacy
These are the questions we hear most often about how ux88 handles personal data, what your account rights are and how to act on them. If your question is not here, the support route on ux88 is the next step.
What personal data does ux88 collect when I register?
We collect your name, email address, contact number and any identity documents submitted during account verification. Device identifiers and browser session data are also recorded to maintain account security and continuity across your devices.
Does ux88 share my payment data with third parties?
Payment data from Rocket, Upay and Bank Transfer is shared only with the processors needed to complete your transaction. Those processors are bound by data handling agreements. We do not sell your financial data or use it for external marketing purposes.
How can I see what data ux88 holds about my account?
Log into your account on ux88 and open the profile and transaction history sections. These show the personal details and payment records held against your account. For a broader data summary, contact support through the published route.
Can I ask ux88 to delete my personal data?
Deletion requests can be submitted through the support contact route. Whether a full deletion can be completed depends on your local law and any legal obligations we must fulfil, such as holding transaction records for dispute purposes. We will tell you what is and is not possible.
How do cookies work on ux88 and can I turn them off?
Cookies on the site handle session state, device continuity and basic performance tracking. You can adjust or block cookies through your browser settings. Some account functions rely on session cookies, so turning all cookies off may affect how certain pages and login flows work.
How do I correct an error in my registered account details?
Open the account settings page on ux88 and edit the fields you need to update. For identity documents or details that cannot be changed through self-service, contact the support team directly with the corrected information and they will guide the next steps.