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These terms set out what ux88 expects from you and what you can expect from us. Read them carefully — they apply to every account action, from your first deposit via Rocket or Upay through to how disputes are handled. Access and eligibility depend on your local law and the eligible regions we serve.
By creating and using a ux88 account, you confirm that you have read these terms and accept them as the binding framework for everything that happens inside your account. That includes placing wagers on sports markets such as cricket and football, browsing the casino lobby, and moving funds through supported payment rails including Rocket, Upay and Bank Transfer. These terms do not override your rights under applicable local law. Where Bangladesh law grants you specific protections, those protections remain intact regardless of anything stated here. We will tell you when a rule change takes effect by publishing a notice inside your account dashboard or on this page — continued use of your account after such a notice means you accept the updated terms. If any single clause here is found unenforceable by a competent authority, the rest of the terms stay in full effect. We reserve the right to suspend or close accounts that breach these terms, including where we detect coordinated misuse, identity fraud or activity that falls outside the eligible regions we serve. Questions about a specific clause can be directed to our support channel at any time.
Not every interaction with ux88 falls under the same set of rules. Four distinct areas define the scope of this policy, and understanding the boundary between them helps you know exactly where these terms start and stop.
Rules covering registration, login, identity verification and account suspension apply directly under these terms. Any action taken inside a signed-in session — including staking, withdrawals and wallet changes — is governed here.
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer are subject to the transaction rules in these terms. Processing timelines and limits are displayed at the point of transaction and form part of the agreed terms.
Game content, odds data, promotional notices and editorial material published on ux88 are provided for your use under these terms. Content is subject to change without notice, and we do not warrant uninterrupted availability of any specific title or market.
Studios such as Joker, Spadegaming, Microgaming and Habanero supply game content independently. Their own end-user terms may apply alongside ours. We are not responsible for third-party platform outages, and these terms do not govern services outside the ux88 environment.
You hold several practical rights within your ux88 account, and exercising them does not require you to contact support first. Transaction history is available in the account wallet section — every deposit, withdrawal and stake is logged there, and you can filter by date or payment method including Rocket and Bank Transfer. If your account details are incorrect, you can update them directly from the profile settings screen; certain changes such as registered mobile number may require identity confirmation before they take effect. Where you believe a transaction record is wrong, you can raise a dispute through the support channel and we will review the relevant log entries. Account closure is also your choice — you can request it at any time, and we will process it in line with the steps shown on the account settings page. These rights exist alongside and do not limit any protections you hold under applicable Bangladesh law.
Open the wallet section of your account to see a full, date-stamped log of every transaction, including Rocket and Upay movements. No support request is needed to access this history.
Profile settings let you update contact details and linked payment information. Changes to your registered mobile number go through the verification step shown on screen before they save.
If a transaction record looks wrong or a terms clause is unclear, use the support channel to submit your query. We log every contact and reply in the order queries are received.
You can close your account at any time. The closure request form is inside account settings. Any account balance is settled according to the withdrawal process before closure is confirmed.
If a clause in these terms is unclear or you need to raise a specific account concern, three contact paths are open to you. Use the one that suits how you prefer to communicate — all three route to the same support team.
Open the chat widget from any page inside your signed-in account. This is the quickest route for terms-related questions, transaction queries or account access issues.
Send a written query to the support email address listed on the Contact page. Email is suited to detailed questions about specific clauses or formal dispute submissions that need a written record.
The Help Centre inside your account covers common terms questions with step-by-step context. Check there first — many clause explanations and account-action guides are published and kept current.
These terms are backed by the practical steps we take inside your account to keep your data and activity accurate and protected.
We collect only the account and transaction data needed to run your wallet, process Rocket, Upay and Bank Transfer movements, and maintain your activity log. We do not sell personal data to third parties outside of what these terms and our Privacy Policy describe.
Your account is protected by password authentication, and any sensitive changes — such as linked payment method or registered mobile — trigger a verification step before taking effect. You are responsible for keeping your credentials private.
Transaction and account records are retained for the period required under applicable rules. You can access your own records at any time from the wallet section; requests for extended records beyond your visible history can be submitted through the support channel.
When these terms change, we publish a notice on this page and notify you via your account dashboard before the update takes effect. The date of the most recent revision is shown at the foot of this page so you can tell at a glance whether you are reading the current version.
These are the questions we see most often from account holders in Bangladesh about how the terms work in practice.
Yes. Any deposit or withdrawal processed through Rocket, Upay or Bank Transfer falls under the transaction rules in these terms. The specific limits and steps for each payment rail are displayed at the point of transaction inside your account.
Raise the specific clause through the support channel — live chat or email, both listed on the Contact page. We will review it and respond in writing. If you continue using your account without raising an objection, that is taken as acceptance of the current terms.
We publish a notice on this page and send a notification to your account dashboard before any change takes effect. The revision date at the foot of this page is updated each time. Check it after any notification to see what changed.
Yes. Account closure does not forfeit your wallet balance. The withdrawal process runs first, and any available balance is settled through your chosen payment method — Rocket, Upay or Bank Transfer — before the closure is completed and confirmed.
Studios including Joker, Spadegaming, Microgaming and Habanero supply game content independently and may have their own end-user conditions. Our terms cover your account and wallet activity; check each studio's published terms for anything specific to their game content.
Access depends on your local law and whether you are in an eligible region. These terms do not override local legal restrictions. We reserve the right to limit or suspend access where eligibility rules are not met, and we will notify you through your account where possible.